Granite and Marble Designs Earns Angi Super Service Award for Second Consecutive Year
Granite and Marble Designs received the Angi Super Service Award for the second consecutive year in 2020, backed by a 4.8-star average rating and approximately 90% five-star reviews. This customer-driven recognition complements our 10 Parade of Homes awards and validates service quality alongside technical excellence.
Industry awards recognize technical skill judged by professionals. Customer awards verify that those skills translate into positive experiences for homeowners. The Angi Super Service Award represents direct feedback from hundreds of Granite and Marble Designs customers.
Earning this distinction two years in a row demonstrates systematic excellence rather than occasional good performance.
Understanding the Angi Super Service Award
The Angi Super Service Award recognizes contractors who maintain exceptional customer satisfaction ratings. Only a small percentage of contractors on the platform earn this distinction annually.
Award Requirements
Angi evaluates multiple factors when determining Super Service Award recipients. Companies must meet thresholds across overall rating with high average scores, review volume demonstrating sufficient statistical validity, recent activity showing ongoing project engagement, response rate measuring timeliness of inquiry responses, and complaint resolution effectiveness.
Meeting all requirements consistently across two consecutive years demonstrates sustained commitment to customer satisfaction.
How Angi Differs from Industry Awards
Professional industry awards like the Parade of Homes are judged by construction experts evaluating technical execution. Customer awards reflect homeowner experiences across the entire project journey.
Granite and Marble Designs earned both types of recognition, validating technical excellence and customer service together.
Rating Performance
Granite and Marble Designs’ Angi ratings reflect consistent quality across hundreds of completed projects.
Rating Breakdown
Our 4.8-star average places Granite and Marble Designs among the highest-rated stone fabricators on the platform. This score comes from verified reviews submitted after project completion.
| Rating | Percentage |
| 5 Stars | ~90% |
| 4 Stars | ~8% |
| 3 Stars or Below | ~2% |
The concentration of five-star reviews indicates systematic excellence. Occasional positive experiences would produce more distributed ratings.
What 4.8 Stars Means
A 4.8-star average with 90% five-star reviews demonstrates consistent quality across different project types, reliable service regardless of project size, effective communication throughout engagements, successful problem resolution when issues arise, and customer expectations met or exceeded.
This performance earned an A-rating status and consecutive Super Service Awards.
Verification Process
Angi verifies reviews to ensure authenticity. This verification includes project confirmation, ensuring reviewers are actual customers, payment verification confirming completed transactions, timeline review validating recent experience, and duplicate detection to prevent artificial inflation.
View verified reviews on our Angi profile.
What Customers Highlight
Review feedback reveals specific aspects of Granite and Marble Designs’ service that customers value.
Common Themes
Customer reviews consistently mention positive experiences, including clear communication from initial contact through completion, accurate timeline estimates and on-time completion, clean work practices that protect home surfaces, quality that matches or exceeds expectations, professional conduct from all team members, and fair pricing relative to the value delivered.
These themes recur across reviews, suggesting systematic practices rather than individual performance variations.
Communication Excellence
Customers frequently highlight communication quality in reviews. Effective communication includes prompt initial responses to inquiries, regular project progress updates, accurate scheduling estimates, proactive notification of problems, and clear confirmation of project completion.
Our approach emphasizes communication at every project phase.
Quality Consistency
Reviews confirm that the finished work meets customer expectations. Quality comments include surface finish matching showroom samples, edge treatments executed precisely, seams minimized and well-matched, installation completed cleanly, and a final result that matches design intent.
This consistency across projects earns five-star ratings and repeat Super Service Awards.
A-Rating Status
Beyond the Super Service Award, Granite and Marble Designs maintains an A-rating status on Angi. This designation reflects long-term performance meeting the platform’s highest standards.
What A-Rating Requires
A-rating status requires sustained excellence, not short-term achievement. Contractors must maintain high ratings over extended periods while continuing to complete projects.
Granite and Marble Designs achieved an A-rating through our 4.8-star overall rating, consistently positive review trends, minimal complaint history with effective resolution, high response rates, and meeting all verification requirements.
Long-Term Performance
Granite and Marble Designs has maintained an A-rating status through consistent performance across years of operation. This track record provides homeowners with confidence when selecting contractors.
Combined Recognition Portfolio
The Angi Super Service Award complements other recognitions Granite and Marble Designs has earned from different evaluation sources.
Multiple Validation Sources
| Source | Recognition |
| Angi | Super Service Award (2019, 2020), A-Rating |
| Parade of Homes | 10 Awards |
| BBB | A+ Since 2015 |
| Houzz | 4.9 Stars, Best of Houzz Awards |
Each source evaluates different aspects, providing comprehensive validation. A contractor might excel technically while failing at customer service. Another might communicate well but deliver substandard work. Granite and Marble Designs earned recognition from sources evaluating both dimensions.
View credentials on our BBB profile and Houzz profile.
How Granite and Marble Designs Earns These Ratings
Consistent high ratings require systematic approaches to customer satisfaction, not luck or occasional effort.
Service Model
Our service model addresses every project phase to ensure positive customer experiences. This begins with a prompt, informative response at initial contact, continues through understanding needs during consultation, collaborative material selection during design, precision execution during fabrication, clean and accurate completion during installation, and satisfaction confirmation during follow-up.
This comprehensive approach produces the ratings that earn Super Service Awards.
Quality Control
Every project undergoes quality verification before customer handoff. This control prevents issues that would generate negative reviews.
Our stone design consulting team ensures projects meet standards from design through installation.
Key Takeaways
- Angi Super Service Award earned in 2019 and 2020 for consecutive years
- 4.8-star average rating from verified customer reviews
- Approximately 90% of reviews are five-star ratings
- A-rating status maintained on Angi platform
- Customer reviews highlight communication, quality, and professionalism
- Recognition complements 10 Parade of Homes awards and BBB A+ accreditation
Frequently Asked Questions
What is the Angi Super Service Award?
The Angi Super Service Award recognizes contractors with exceptional customer satisfaction ratings. Only a small percentage of contractors qualify annually based on ratings, review volume, and response rates.
What is Granite and Marble Designs’ Angi rating?
Granite and Marble Designs has a 4.8-star average rating with approximately 90% five-star reviews.
How many consecutive years has Granite and Marble Designs won the Super Service Award?
Granite and Marble Designs earned the Angi Super Service Award in both 2019 and 2020.
Is Granite and Marble Designs A-rated on Angi?
Yes, Granite and Marble Designs maintains A-rating status on Angi based on long-term performance.
How are Angi reviews verified?
Angi verifies that reviewers were actual customers through project confirmation, payment verification, and duplicate detection.
What do customers highlight in Granite and Marble Designs reviews?
Customers consistently mention communication quality, on-time completion, clean work practices, and quality meeting expectations.
How does the Super Service Award differ from Parade of Homes awards?
Parade of Homes awards are judged by industry professionals evaluating technical quality. The Super Service Award reflects direct customer feedback on service experience.
What other awards has Granite and Marble Designs earned?
Additional recognition includes 10 Parade of Homes awards, BBB A+ accreditation since 2015, and Best of Houzz awards.
Where can I read Granite and Marble Designs reviews?
Visit our Angi, Houzz, and Google profiles to read verified customer reviews.
How can I become a Granite and Marble Designs customer?
Contact Granite and Marble Designs at 303-551-6000 or request a free estimate through the website.
Conclusion
Earning the Angi Super Service Award for two consecutive years validates what customers experience directly. Our 4.8-star rating and 90% five-star reviews result from systematic commitment to customer satisfaction at every project phase.
This customer-driven recognition complements our 10 Parade of Homes awards and BBB A+ accreditation. Together, these achievements validate that Granite and Marble Designs deliver technical excellence and exceptional service.
Request your free estimate today. Experience award-winning service firsthand.